Privacy Policy
Last updated: 11 October 2026
This policy explains how we handle your information in the Set Hunter app for iPhone and Android, and on this website. Set Hunter is operated by Set Hunter Ltd, a company registered in England and Wales (company number 17399377, registered office Roman Place, Leicester, LE7 2NR).
1. Information we collect
- Account details — if you create an account, your email address and authentication details, so your collection can back up and sync.
- Collection data — the sets, cards, variants, duplicates and notes you add. If you use the app without an account, this stays on your device.
- Waitlist email address — if you submit the waitlist form on this site, so we can tell you when the app launches.
- Support correspondence — anything you send us by email, so we can reply.
- Feedback messages — anything you send us with "Tell the team" in the app. It is stored with your account and deleted with it.
- Scan images — photos taken for card recognition. The phone first tries to read the printed card number itself. If it can't, the photo is sent to our recognition service to identify the card; we don't keep the photo and don't use it to build a profile of you.
- Scan records — what the scanner recognised for each scan (the card and its closest matches, not the photo), and how many scans you have used, so we can apply your plan's allowance and improve recognition.
- Subscription details — whether you have Pro or a free trial, and your three chosen free sets. Apple or Google, together with RevenueCat, handle the purchase; we never see your payment details.
- App usage and crash reports — anonymous statistics about which features are used, and technical reports when the app crashes. These use a random identifier for your copy of the app and are not linked to your name, email or account. Firebase also works out an approximate location (your country or region) from your IP address for these statistics. We do not collect your device's advertising identifier.
This website sets no tracking cookies and runs no analytics, advertising or third-party trackers.
The app uses Google Analytics for Firebase and Firebase Crashlytics for the anonymous usage statistics and crash reports above. It shows no advertising and does no cross-app tracking.
2. How we use information
- To run the app: tracking, scanning, syncing and backing up your collection.
- To show market values in your chosen currency.
- To notify you when Set Hunter is available and about important service changes.
- To answer support requests and diagnose problems you report.
- To run subscriptions and free trials, and apply each plan's scan allowance.
- To understand which features are used and to fix crashes, using anonymous statistics.
3. Processors we use
We use a small number of specialist providers to run Set Hunter. Each handles your information only on our instructions.
| Processor | What they do | Where | Retention |
|---|---|---|---|
| Supabase | Account authentication, collection sync, scan allowances and scan records | EU region, GDPR compliant | Until you delete your account |
| Ximilar | Identifies cards from photos the phone can't read | EU (Czech Republic) | Photos are processed for recognition and not retained by us |
| RevenueCat | Manages subscriptions and free trials; receives your account's anonymous ID and App Store or Google Play purchase records | United States, transfers covered by standard contractual clauses | For as long as your subscription records are needed |
| Google (Firebase Analytics, Crashlytics) | Anonymous usage statistics and crash reports, no advertising identifier | United States, transfers covered by standard contractual clauses | Statistics up to 14 months, crash reports 90 days |
| Resend | Sends account emails, such as sign-up confirmation and password reset | United States company, emails sent from the EU (Ireland) | Delivery logs only, per Resend's terms |
| Cloudflare | Delivers the card catalogue and card pictures to the app; stores no personal information | Global network | Not applicable |
| Google Workspace | Our email, for support correspondence | Per Google's terms | As section 6 |
| Lovable | Hosts this website and stores waitlist signups | United States, transfers covered by standard contractual clauses | Until launch, or until you ask us to delete it |
| Apple | Processes subscription payments and App Store delivery | Per Apple's terms | We never see your card details |
| Google (Google Play) | Processes subscription payments and Google Play delivery | Per Google's terms | We never see your card details |
| TCGdex, PokemonPriceTracker (TCGplayer and Cardmarket prices) | Supply card data and market prices | — | They receive no personal information from us |
Card pictures. Some card pictures load directly from the websites that publish them. Like any website, those sites can see your device's IP address when a picture loads. We send them no other information about you.
International transfers
Some of these providers are outside the UK. Where information is transferred outside the UK, it is protected by the UK International Data Transfer Addendum or standard contractual clauses, which contractually require the same standard of protection UK law gives you.
Our lawful basis
| What | Why we may process it |
|---|---|
| Waitlist email | Your consent, given by ticking the box on the signup form. We record when you gave it. Withdraw it at any time by emailing us. |
| Account and collection data | Performance of a contract — we cannot sync a collection you asked us to sync without it. |
| Scan photos | Performance of a contract — identifying the card is the feature you asked for. |
| Support emails | Our legitimate interest in answering you. |
| Subscription details and scan records | Performance of a contract — applying the plan you chose. |
| Anonymous usage statistics and crash reports | Our legitimate interest in keeping the app working and improving it. They are not linked to you. |
4. Sharing
We do not sell personal information and we do not share it with advertisers. We share it only with the processors above, to the extent needed to run the service, or where the law requires it.
5. Deleting your account
You can delete your account at any time in the app: Profile, then the cog (Settings), then Delete account. Deletion is permanent: your account and collection data are removed from our servers and cannot be recovered. You can also ask us to delete it without the app, at sethunterapp.com/delete-account or by emailing info@sethunterapp.com, and we will action it within 30 days.
Deleting your account does not cancel a Pro subscription, because Apple or Google bills it. Cancel it first in your App Store account settings or, on Android, in Google Play under Payments & subscriptions.
To remove a waitlist signup, email info@sethunterapp.com and we will delete it within 30 days.
6. Retention
Account, collection and scan records, your free-trial record and free-set choice, and feedback messages are kept until you delete your account, and are deleted with it. Subscription purchase records are kept by Apple, Google and RevenueCat for as long as tax and accounting law requires. Scan photos are not kept. Anonymous usage statistics are kept for up to 14 months and crash reports for 90 days. Waitlist emails are kept until launch or until you unsubscribe or ask us to delete them. Support correspondence is kept only as long as it is useful for support.
7. Your rights
Under UK GDPR you can ask us to access, correct, delete, or export the information we hold about you, and object to or restrict certain processing. Email info@sethunterapp.com and we will act on your request. You also have the right to complain to the UK Information Commissioner's Office. Every marketing email includes an unsubscribe link.
8. Children
Set Hunter is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, email us and we will delete it.
9. Changes
If this policy changes we will update the date at the top of this page and, where the change is significant, tell account holders by email.
10. Contact
Set Hunter Ltd, Roman Place, Leicester, LE7 2NR, England. info@sethunterapp.com